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FSBO

Information with * are required to submit the form.  Please try your best to get the information otherwise enter NA.  At any time during the call if sellers ask information about our company, you can refer them to our website at www.RealtyExpressInc.ca and provide our office line at 403-457-3868 (Hanna).  You can introduce yourself as my partner.

Pre-call Information

*Caller Name
*Source/Website:
*Ad ID

*Address
*City
*Province
*Seller Phone

*Asking Price
*City Assessed value

Call Script

Hi, I saw your ad on

Are you the person to talk to about the house for sale? Do you have a few minutes to talk about the house?

*Hi, my name is [name]. What's yours?
*(Perfect) I see you are asking for [Asking Price], what do you think is the market price for it?
*Can I ask why you are selling? There's nothing wrong with the house, is there?
*Does the house need any repairs?
 Yes No
*And when you are looking to move?
*Is the house listed by a realtor?
 Yes No
If YES - How long has it been on the market? And when will it expires?

Great, well we're definitely looking to buy in your area. You know [seller name], sometimes we can buy houses by taking over mortgage payment and pay cash for your equity.

*Do you have a mortgage on the house?
 Yes No

If YES, ask for and enter mortgage information. If there is no mortgage, enter 0.

If the seller is hesitant to give the mortgage information, tell them, that We buy many houses using many different methods and terms, and we need all the information in order to provide the seller with the best offer. Is that a problem for you?If you still can't get mortgage info from seller after several attempts, enter NA for mortgage info and go to Final Statement section..

*What's your mortgage balance? $
*And your monthly payment on that? $
Monthly or Bi-weekly?
 Monthly Bi-weekly
Payment current?
 Yes No
If NO, how far behind in months?
a
2nd Mortgage/Line of Credit Balance if seller talks about it
And your monthly payment on that? $
Monthly or Bi-weekly?
 Monthly Bi-weekly
Payment current
 Yes No
If No, how far behind in months?

Ask the next question ONLY if the total mortgage balance is within $35,000 of the [Asking Price].

Will you sell the house for what you owe on it?
 Yes No

ONLY If the house has a mortgage ask the questions in this section

(question 1) If we can agree on a price and we accept all responsibility for future repairs would you consider a lease purchase/rent to own?
 Yes No
(answer 1) If YES - Ok, I will have my partners call to discuss terms. When is the best time for you? (Then go to Final Statement below)
(answer 1) If NO - (question 2) So you're saying if you don't get full price and all cash you won't sell?
 Yes No
(answer 2) If YES - OK, I understand but that wouldn't make sense for us. Thanks. (STOP HERE)
(answer 2) If NO - OK, I'll have my partners call to discuss several ways we can buy your home. What's the time best to call? (Then go to Final Statement below)

Ask the question in this section only if the house have no mortgage - free and clear

(question 1)Will you consider taking monthly payments for your equity?
 Yes No
(answer 1) If YES - Ok, I will have my partners call to discuss terms. When is the best time for you?(Then go to Final Statement below)
(answer 1) If NO - (question 2) Would you consider a lease purchase making us responsible for all repairs?
 Yes No
(answer 2) If YES - Ok, I will have my partners call to discuss terms. When is the best time for you?(Then go to Final Statement below)
(answer 2) If NO - (question 3) So you're saying if you don't get full price and all cash you won't sell?
 Yes No
(answer 3) If YES - OK, I understand but that wouldn't make sense for us. Thanks. (STOP HERE)
(answer 3) If NO - OK, I'll have my partners call to discuss several ways we can buy your home. What's the time best to call? (Then go to Final Statement below)

Final Statement

a
*Okay, great, let me ask you this last question [seller name], if we were to pay you all cash and close whenever you want, what's the least you could accept? [Wait for answer then ask] Is that the best you can do? $

Well, that's all the questions I have. Thank you for time [seller name], we will review this information and if it works for us we'll definitely call you back. Thanks again and talk to you soon!

Additional Information

Additional comments
a

Questions/Objection from Sellers – how to handle them:

Some people may ask if you’re working for a Realtor, tell them this:
We’re not Realtors, we’re investors looking for houses to buy.  Realtors don’t buy houses, they list them.  We actually buy.

Sellers won’t tell you their address:
[seller name], we need all the necessary information before we can proceed to buy your house.  Will giving me your address be a problem for you? (if yes, OK, thank you for your time and have a nice evening simply hang up)

Why do you need my mortgage information:
Well [seller name], sometimes we can buy houses by taking over the existing mortgage.  What this means to you is that we can pay top dollar for your house and avoid any mortgage payout penalties on your part.

What do you mean by taking over my mortgage?  How does that work?
[seller name] I’m not the best person to answer that, but my partner Hanna will give you all the details on how we buy if we can work with the numbers you give us.